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Shop3D.ca Response to Covid-19 (Updated Monthly)

April 02, 2020

Shop3D.ca Response to Covid-19 (Updated Monthly)

07-01-2020

Happy Canada Day!  We're happy to be participating with our Covidstop Initiative with Canadian Heritage Canada Day celebrations in putting together the innovating together video.  It's certainly a unique Canada Day celebration.

 

Shop3D.ca Mississauga Phase 2 Re-Opening

As the province of Ontario beings to enter phase 2 re-opening plans, we're taking a cautious approach to reopening our Mississauga showroom in prioritizing the safety of our staff and customers at the expense slightly reduced convenience for in store purchases.

Starting this week, we will be re-opening our showrooms for in person visits with some precautions taken.

Visitors are asked to follow the procedures below:

  • Choose to visit only if it's the best way to serve your needs, book an appointment with one of our account managers.
  • Arrive at your scheduled appointment time with a face-shield or mask (a faceshield is available for purchase if you do not have one ready.
  • A health questionnaire is required to be filled out prior to entry, hand sanitizer and gloves will be offered.
  • We ask that visitors do not touch any 3D Printers, Samples or Props unless handed directly to you by the Account Manager
  • Only 1 group of customers are allowed in the showroom at a time.
  • Visitors with no appointments will not be allowed in, please book an appointment for another day.

In the next few days we'll also be launching our new virtual showroom visits for any visitors who would like to tour our showroom from the safety of their home offices. 

We also have a new version of flat packed face shields available from our manufacturing partners.

 

05-20-2020

We've partnered up with a local Manufacturer in Canada to commercially manufacture a small run of quality face shields using industrial manufacturing techniques.

They are secured with a Velcro strip for easy application and removal and are lightweight and comfortable to wear for extended periods of time.

  • CNC cut thick 0.6mm PETG Face shield that can be sanitized with IPA
  • Made to fit a variety of head sizes
  • Secured with a Velcro strip for easy use and removal
  • Can accommodate googles and face masks worn underneath in conjunction
  • Lightweight and comfortable to wear for extended periods of time

Get yours today!

05-04-2020

Due to the severe shortage of PETG sheets in the industry with many big suppliers coming into play and more PPE groups out there snapping up the supply, it's been difficult to ramp up production for the Covidstop Team.  

Luckily we still have a donor that regularly delivers 0.5mm PETG sheets that we are refining manually every week into face shields however this does mean that we no longer have an immediate demand for face shield components in a hurry.  Therefore we have decided that as our FS production is steadily moving ahead we can focus on making earsavers as a concurrent product.

Get them here for free for Healthcare Workers.

If you're not a healthcare worker, you can still order them here.  All proceeds go towards supplying free earsavers and faceshields for frontline staff.

 

04-14-2020

Covidstop v2.5

Its been 2 weeks since we've launched Covidstop.ca and I'm really humbled by all of the community support and thanks.  We've sent out over 600 face shields and are aiming for at least 2400 more in the next few weeks.  

We've updated the design from version 1.7 to 2.5 with a ton of improvements and usability and all around print-ability.  Everyday, we see about 300 frames come in from the volunteers and it really goes to show the power of crowd-sourced volunteering.  

At this point, we are running into some bottlenecks with the supply and cutting of PETG sheets.  This is a common theme that we are seeing amongst many volunteer groups.  We are hoping to mitigate some of this by adding more industrial partners and sponsors.  

If anyone is interested in participating or supporting us through a donation, please visit the following links:

Covidstop.ca

Facebook group for Covidstop.ca (with daily updates)

GoFundMe Donation Page

Shop3D.ca Instagram Page

 

 

03-27-2020

Our Team has been working around the clock for the past week.  We've heard your feedback and inquiries.  It's clear now that there is no shortage of Canadian Community support and we're happy to announce our new initiative to support canadian makers in getting face shields and other PPE to where it's needed most.

We've launched CovidStop.ca today!

We're putting our own dollars to support Canadian Makers in making faceshield for the medical community.  We've compiled a design, instructions and the Shop3D.ca team will reach out to hospitals who can simply place orders for face masks and we'll collect them from volunteer printers at our expense.  

The biggest hurdle for people looking to help was that there was no concise information on where we can find files and which institutions need it the most.  We're taking it on to help solve this by leveraging our logistical expertise.  

Join us to today to make some face shields for the community!

 


03-25-2020

Shop3D.ca Mississauga and Vancouver Locations will be operating during the restriction period on a limited basis.

Shop3D.ca is a national supplier for Federal and Provincial Government research institutions and is deemed to be “essential business”. 

Our online shop is open but our showrooms are closed.  We have reduced our staff to essential only status to facilitate social distancing but we will be shipping supplies regularly.  We are prioritizing all research institutions, government agencies and medical institutions as that is the primary purpose for staying open during this period.

You can rely on us for supply and support.  Stay Safe!

 


03-23-2020

Our Print farm and members of our team are being mobilized to help the community.  Please see our focus and efforts being updated frequently here and let us know if you can help:  Shop3D Initiatives to help Communities

 


03-22-2020

Dear Customers,

As a response to the province moving towards a stricter social distancing and self isolation measures to prevent community transmission:

Starting March 23rd, both the Mississauga and Vancouver stores will be closed to the public.  No pickups will be available, and all orders will be required to be shipped (free shipping over $200 is still available).  Orders will still ship out as long as courier and postal operations are still active.  Any delays in your order will be communicated.  

For the safety of the Shop3D customers and staff, all staff will be on leave or with remote work capabilities except for the store managers which will be on hand to support government, healthcare and essential business accounts.  

We will also turn our focus to helping our communities.  For information about our community support initiatives or if you want to contribute, please visit our updated post here.

We apologize for any inconvenience and please stay safe at home.

Reach out to our team.

 


03-16-2020

Valued Customers,

As we closely monitor the rapidly changing COVID-19 (coronavirus) situation developing in Canada, we are taking steps to prioritize the health and safety of our employees while also doing as much as we can to prevent disruption to your own business operations.

As such, the following services will not be disrupted:

  • There will be no disruption to orders on our webshop and we will ship everyday with 2pm cutoff without disruption
  • Remote Skype meetings & Trainings, Phone, Webchat and Email communication is all being attended full time.
  • Both stores will be fully staffed and accessible via the methods above
  • 3D print orders will be fulfilled as usual but will ship out to you (no pick up available at this time)
  • We do not expect any supply shortages for Ultimaker, Formlabs, Dremel and other OEM products.  Other filaments are well stocked but may start running low due to supply chain disruptions in China and a slowing of Logistics.

The following services will be disrupted and or temporarily unavailable:

  • Shop3D.ca's Mississauga and Vancouver Showrooms will be closed from March 17 to March 30th and could be extended if necessary.  We will not entertain in store visits at this time.
  • Signature services for all Canada Post Shipments will not be collected to reduce transmission Ref: Link
  • On Site Services and Trainings will all be rescheduled or swapped over to a remote medium
  • In Store events will be cancelled and will be re-introduced as Shop3D Webinars

For any questions, please contact us as usual or schedule a video meeting with us.  We have 3 remote meeting stations available to handle consultations at full capacity.  

Reach out to our team.





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