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Applications Specialist / Engineer

Job Description

About us

Shop3D.ca is where Canadians find the best desktop 3D printers, laser engravers and vacuum formers for engineers, educators, and maker spaces. With some of the coolest 3D printing showrooms in Toronto and Vancouver, we have both and online and offline presence.

Culture

We are a team of talented, dedicated people in a startup environment where many team members wear multiple hats. We have a fairly casual work culture with team lunches twice a month. We treat each other well so we can treat customers well. Staff are encouraged to learn more about 3D printing by using the printers and other maker-tools for their own projects.

Our aim is to cultivate the skills and interests that are most exciting for each member of our team, matching the personal passions to the position where they can flourish the most. With ample opportunity to grow into different positions.

Position:

Applications Engineer

Office hours:  Monday to Friday 9:30-6pm

Job Types:  Full time Permanent position

Responsibilities:

Your daily tasks consists of self learning, keeping up to date with our product line up and being our resident expert and a technical sales rep.

DAILY DUTIES

  • Quoting, invoicing and communicating to customers about their project and request.
  • Operating, monitoring and maintaining 3D printers, laser cutters, 3D scanners etc.
  • Following up on leads and working with the sales team to provide solutions.
  • Pushing the limits of the Printers & making awesome show pieces for the showroom
  • Following up with customers post purchase
TECHNICAL APPLICATIONS
  • Answering customer product and technical inquires
  • Become an expert in all manners of our product line.
  • Producing evaluation prints & sales calls.
  • Calculating ROI for clients
  • Prospecting customers
  • Showroom tours & point of sales
  • Virtual trainings and support sessions.

Qualifications:

  • 1+ years of 3D printing experience REQUIRED
  • Solid understanding of slicing, modelling and various 3D formats
  • Engineering, mechanical and design background a plus
  • CAD or 3D Modelling experience
  • Customer service experience

Ideal Candidate:

  • Self Motivated and excellent time management skills
  • Excellent written and verbal communication skills
  • Ability to problem solve quickly on their feet
  • Strong sense of prioritization and ability to juggle many tasks at once
  • Technically focused individual

Location: 120 Watline Ave. Mississauga, ON L4Z2C1

Send your resume to felix@shop3d.ca