Diagnostics or Repair Service

Product SKU: Service-1

Available Stock:
Service Diagnostics/Testing Service

For service requests, diagnostics and testing is required after receipt is required prior to servicing.  The following are included in the diagnostics service:

    • Overall general checkup
    • Stated problem analysis
    • General cleanup / lubrication
    • Extrusion/print quality/retraction test (based on discovered problems)
    • Any quick fixes (requiring no replacement parts)
    • Quote on parts/repair required
    • Print Testing up to 12 hours

  Repairs Service

    • 1 Hr Repair labor rate
    • Replaced Parts not included
    • Certified technician "active" repair time
    • Test printing not considered active time
    • -Billed in 1/2 hr increments

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