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Product SKU: Service-1

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Service Diagnostics/Testing Service

A diagnostics service is required prior to repair so we can determine what repairs are required and for us to document the status of the printer and if any parts are missing and/or damaged.  A estimate of labour and parts for servicing will be provided after diagnostics service.  

Included in the Diagnostics Service:
  • Overall general checkup
  • Stated problem analysis
  • General cleanup/lubrication
  • Extrusion/print quality/retraction test (based on discovered problems)
  • Any quick fixes (requiring no replacement parts)
  • Quote on parts/repair required
  • Print Testing up to 12 hours Repairs Service
  • 1 Hr Repair labor rate
  • Replaced Parts not included
  • Certified technician "active" repair time
  • Test printing not considered active time
  • Billed in 1/2 hr increments

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    • Toronto
      10am-6pm EST, Monday-Friday
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      10am-6pm PST, Monday-Friday
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